Terms of Service
Your agreement to use CityBest's local service marketplace platform.
Effective Date: October 16, 2025
Agreement to Terms
Welcome to CityBest. By accessing our platform at citybest.hr or citybest.eu, you agree to these Terms of Service.
CityBest operates as a marketplace platform connecting users with verified local service providers across Croatian and European cities. We do not provide services directly - we facilitate connections between users and independent providers.
What CityBest Provides
Our platform services and features
Marketplace Platform
- Connect users with local service providers
- Provider verification & listing management
- Search & discovery tools across cities
- Multi-language support (EN, HR, IT, DE)
Optional Features
- Real-time driver location (opt-in for taxi services)
- Direct contact (phone, WhatsApp, email)
- Provider opening hours & availability
- Location-based service recommendations
Your Responsibilities
What we expect from platform users
Accurate Information
Provide truthful contact details when using our platform
Lawful Use
Use services legally and respect local laws
Respectful Conduct
Treat providers and other users with respect
Platform Limitations
Important disclaimers about our marketplace role
Marketplace Platform Role
CityBest operates as an intermediary marketplace platform. We connect users with independent service providers but do not provide transportation, tours, or other services directly.
Independent Providers
All service providers operate independently. We verify listings but don't control their operations.
No Service Liability
We're not liable for service quality, cancellations, or provider actions.
Direct Transactions
Payments and bookings occur directly with providers, not through CityBest.
Platform "As Is"
Platform provided without warranties. Availability and accuracy not guaranteed.
Prohibited Activities
Activities that may result in account termination
🚫 Platform Misuse
- ✗Scraping or automated data extraction
- ✗Circumventing verification systems
- ✗Creating fake listings or accounts
- ✗Interfering with platform operations
⚠️ Harmful Conduct
- ✗Harassment or abusive behavior
- ✗Fraudulent or illegal activities
- ✗Spam or malicious content
- ✗Violating intellectual property rights
Questions About These Terms?
We're here to help clarify any concerns
Operator
Company: Hyperlink
Location: Croatia (EU)
Last Updated: October 16, 2025 • Version: 2.0